bvandeusenandClaude Opus 5.5
2a561210c3
A ticket records a known problem: title, area, hosts, subject, description, links to alert rules and anomalies, and a log of comments, edits, resolving and reopening. Opening, resolving (with the resolution as the note) and reopening go on the timeline; every step is audited, and the audit rows stay off the timeline. An alert or anomaly an open ticket covers (by link, by subject, or a host-wide ticket on the host itself) shows a Known issue badge, and offers "Open a ticket" prefilled from its rule or anomaly when none does. Hosts, monitors and containers get a Known issues card. MCP: list_tickets, get_ticket (viewer); open_ticket, update_ticket, comment_ticket, resolve_ticket, reopen_ticket (operator). list_alerts and list_anomalies carry known_issue; get_overview, get_host, get_monitor and get_container carry open_tickets. Also update_change and delete_change for changes recorded by hand (author or admin). Tickets are left out of backups, like the timeline (2026-10-15 ruling). Co-Authored-By: Claude Opus 5.5 <noreply@anthropic.com>
35 lines
1.4 KiB
Python
35 lines
1.4 KiB
Python
from .base import Base
|
|
from .users import User
|
|
from .api_tokens import ApiToken
|
|
from .invites import UserInvite
|
|
from .password_resets import PasswordReset
|
|
from .hosts import Host
|
|
from .monitors import Monitor, MonitorResult, MonitorType
|
|
from .metrics import PluginMetric
|
|
from .norms import MetricNorm, MetricAnomaly, MetricAnomalySpan
|
|
from .alerts import AlertRule, AlertState, AlertEvent, AlertOperator, AlertStateEnum
|
|
from .ansible import AnsibleRun, AnsibleRunStatus
|
|
from .ansible_inventory import AnsibleTarget, AnsibleGroup, ansible_target_groups
|
|
from .ansible_schedule import AnsibleSchedule
|
|
from .settings import AppSetting
|
|
from .dashboard import Dashboard, DashboardWidget, DashboardShareToken
|
|
from .outbox import EmailOutbox, email_outbox_events
|
|
from .timeline import TimelineEntry
|
|
from .tickets import Ticket, TicketLink, TicketNote
|
|
|
|
__all__ = [
|
|
"Base", "User", "ApiToken", "UserInvite", "PasswordReset",
|
|
"Host",
|
|
"Monitor", "MonitorResult", "MonitorType",
|
|
"PluginMetric", "MetricNorm", "MetricAnomaly", "MetricAnomalySpan",
|
|
"AlertRule", "AlertState", "AlertEvent", "AlertOperator", "AlertStateEnum",
|
|
"AnsibleRun", "AnsibleRunStatus",
|
|
"AnsibleTarget", "AnsibleGroup", "ansible_target_groups",
|
|
"AnsibleSchedule",
|
|
"AppSetting",
|
|
"Dashboard", "DashboardWidget", "DashboardShareToken",
|
|
"EmailOutbox", "email_outbox_events",
|
|
"TimelineEntry",
|
|
"Ticket", "TicketLink", "TicketNote",
|
|
]
|